FAQ
QUESTIONS, BADDIE?
Need help with your subscription, wondering when your book mail will arrive, or just trying to figure out which Baddies box belongs on your doorstep? We've got you.
Subscriptions
Both subscriptions deliver the special-edition Baddies experience — just in different ways.
The Baddies Book Box is our full subscription experience, featuring two exclusive romance collector editions each month, alongside carefully curated bookish extras.
The Baddies Bite Box is our book-only subscription, featuring one signed special-edition hardcover each month with collector-worthy details such as reversible dust jackets, full-color endsheets, custom edges, and premium finishes.
Two books or one Bite — the hardest part is choosing.
Enrollment for the Baddies Book Box opens on the 5th of each month for available spots. When enrollment is open, head to the Baddies Book Box subscription page to claim your spot and start your monthly obsession.
Yes! That's part of the fun.
Our monthly selections are kept a surprise, although we'll share information about upcoming boxes and editions where applicable.
If you're purchasing a subscription for the first time, please check the product page and images carefully to confirm which month's box you're purchasing.
The Baddies Bite Box does not currently offer a skip option.
Current subscribers can manage their subscription through their Baddies subscription account.
Please note that the Baddies Book Shop website is separate and only hosts our bookshop inventory.
The Baddies Book Box and monthly Baddies Bite subscriptions renew on the 15th of the month for the upcoming box.
If you've selected a 3 or 6 month Baddies Bite subscription, your subscription will renew on the 15th of the corresponding renewal month.
Orders & Shipping
Absolutely — Baddies are worldwide.
International shipping costs are calculated based on the size and weight of your order. International customers are responsible for any applicable customs fees, duties, currency conversion charges, or other import costs.
Subscription boxes ship at the end of their designated box month. For example, a December box will ship toward the end of December.
Once your order is on its way, you'll receive tracking information via email.
We aim to ship regular shop and merchandise orders within 5–7 business days, and often within 1–2 business days when possible.
Preorders and special-edition products may have different fulfillment timelines. Please refer to the individual product page for the most accurate shipping information.
Yes. Once your order has shipped, tracking information will be sent to the email address associated with your order.
Cancellations & Returns
Shop orders and open pre-orders can be canceled if we are notified within 24 hours of the order being placed, and so long as the order hasn’t already shipped. If the order has already shipped, we are unfortunately unable to cancel your order. Subscriptions, initial purchases, and renewals are not eligible to be canceled and refunded.
All sales are final. We cannot accommodate returns or exchanges for purchases, subscriptions, or preorder products.
If something arrives damaged or incorrect, however, please get in touch — we want your Baddies mail looking as good as it should.
If a book or item from your Baddies order arrives damaged or is missing, please submit our Damaged or Missing Item Form within seven days of delivery.
Please include clear photographs of:
- The affected item
- The exterior of the shipping package
- The interior packaging
- Any visible damage
This helps our team understand what happened and determine the best solution.
Once reviewed, we may offer a replacement or partial refund depending on the circumstances and available inventory.
Please keep the damaged item until your claim has been resolved, as we may ask you to safely dispose of it before a replacement is issued.
An item may qualify as damaged if it has:
- Tears, cuts, or noticeable scratches exceeding 1cm on the book, spine, or dust jacket
- Marks or residue exceeding 1cm that cannot be removed
- Dents or crushed edges exceeding 1cm
- Multiple ripped or bent pages that affect the reading experience
- Obvious production defects, such as missing finishes
Minor imperfections that can naturally occur during production or shipping generally aren't considered damage. These can include:
- Minor blemishes on the back of the book or its dust jacket
- Small white spots or minor scratches on sprayed edges
- Slight bleeding onto pages from sprayed edges
- Small discrepancies in sprayed-edge designs
- Minor creasing at the top or base of the spine, dust jacket, or corners
- Pages with a slight wave
Every special edition is produced and finished individually, so tiny variations are part of what makes each copy unique.
Interested in becoming a featured author?
We love discovering and supporting romance authors.
If you'd like your book to be considered for a future Baddies box, we'd love to hear from you.
Due to the volume of submissions we receive, we can only respond to inquiries we believe could be a good fit for an upcoming box.
Baddies currently considers indie contemporary romance across genres and tropes, including dark romance, enemies-to-lovers, bully romance, mafia/crime, forbidden romance, and more.
STILL NEED A HAND?
Our FAQ didn't quite do it? No stress, Baddie. Get in touch with our team, and we'll help point you in the right direction.
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